FAQ
Where do I update my account details?
Section titled “Where do I update my account details?”Open Settings > Account to update your full name or email address. The same page includes password controls and account deletion.
How do I enable two-factor authentication?
Section titled “How do I enable two-factor authentication?”Open Settings > Security and configure two-factor authentication.
Where do I configure alerts?
Section titled “Where do I configure alerts?”Open Settings > Alerts. Alerts are configured globally and can use Email, Discord, Webhook, Slack, SMS, or browser Push notifications. You can also set the minimum time between alerts.
How does billing work?
Section titled “How does billing work?”Stratifyre supports metered pay-as-you-go billing and subscriptions. Trading workloads use instrument-deciminutes, while AI natural-language conversions are metered separately. See Plans & Billing.
Can I limit metered charges?
Section titled “Can I limit metered charges?”Yes. In Settings > Billing, set a monthly overage spending cap. Billable resources stop when the cap is reached. Removing the cap allows overage charges without automatic stopping.
Where do I manage broker connections?
Section titled “Where do I manage broker connections?”Open Settings > Broker Credentials to add, name, or remove credentials for supported brokers and exchanges.
What are risk presets?
Section titled “What are risk presets?”Risk presets are reusable risk-limit configurations for trading sessions. Create and manage them in Settings > Risk Presets.
Where can I find help with another issue?
Section titled “Where can I find help with another issue?”See Troubleshooting for common platform issues.